We want to assure you that your safety and well-being, and that of our team, are of paramount importance. Through our A Safer Safari Program, The Funny Lion has responded to the challenges brought about by the COVID-19 pandemic. At the heart of the A Safer Safari programme are the 4-point C.A.R.E. Initiatives — short for Cleaning & Safety Protocols, Actions for Health & Well-being, Responsible & Mindful Service, and Education & Advocacy.
CLEANING & SAFETY PROTOCOLS
We have built on our current excellent practices to meet and even exceed the cleanliness standards of the Department of Health and the Department of Tourism, and heightened measures for the health and safety of all guests and staff.
“No Back-to-Back Room Occupancy” Policy – Each guest room shall be “locked down” for at least two days after each stay prior to undergoing a thorough cleaning and disinfection process for at least 24 hours.
The Housekeeping Warriors wear personal protective equipment and use hospital-grade disinfectants, antibacterial and anti-viral gels and soaps, and UV-LED lighting equipment and air purifiers.
Sanitizing stations are set up at the arrival areas and in other key locations.
Guests’ luggage undergo spray sanitation and cleaning before being brought to their rooms.
Public areas have round-the-clock inspection and cleaning with high-touch surfaces such as bar counters, lounge chairs, pool beds, and door handles disinfected regularly.
Public restrooms are cleaned and disinfected every 30-minutes.
Resort vehicles are cleaned and disinfected before and after each use.
ACTIONS FOR HEALTH & WELL-BEING
We believe that Health and Safety require a proactive mind set of being alert and careful in whatever we do, wherever we are, all the time. In line with this, we monitor and maintain the health and safety of our staff and guests.
Staff are trained to be always alert and careful with their actions wherever they are.
Guests and staff undergo a temperature check upon arrival and are monitored for signs and symptoms of any illness.
Guests must accomplish a health questionnaire in compliance with Department of Health regulations.
Wearing of face masks and social distancing measures are enforced.
The resort has a clinic with a registered nurse on duty and an on-call doctor to handle any medical incident.
There is a dedicated COVID Response Team who is trained to handle possible cases of infection.
RESPONSIBLE & MINDFUL SERVICE
While continuing to find ways to delight our guests, we are mindful of our actions and implement responsible practices to ensure the health and safety of everyone at the resort, especially in spaces which we share.
Staff are trained to be mindful of their actions, especially in shared spaces.
The number of allowable guests per vehicle during airport or seaport transfers is reduced.
Guests check-in online and contactless payment options are available.
Restaurant diners are provided with digital menus which can be downloaded via QR code on personal mobile devices.
Use of pool beds are by reservation, and are held at least three hours in between guests’ use for thorough sanitation and disinfection.
Deliveries of supplies are strictly scheduled to one supplier at a time with a “no mask, no entry” policy.
EDUCATION & ADVOCACY
Safeguarding the health and safety of everyone in our community is a collective effort that needs to be ingrained in the New Normal. We enjoin staff, guests, suppliers, and partners to always put health and safety first.
The entire team is properly trained on the resorts’ cleanliness, health, and safety protocols.
The resort has a dedicated Health & Safety Officer who ensures strict compliance and implementation of Department of Health standards and regulations.
Through its Project ECHO sustainability programme, the resort grows its own produce to reduce purchase from outside suppliers.
Through Project ECHO, the resort produces and distributes recycled soap to the local schools to promote hand hygiene.